Tentang Kami

How to Book & Pay

Booking takes four simple steps. You only pay a 10% deposit to confirm, and the rest when you arrive.

Four steps to book

  1. 1

    Tell us your plan

    Pick a tour and press “Book With Us”, send us a WhatsApp message, or fill in the Tailor-Made form. Tell us your dates, how many people, and where you are staying.

  2. 2

    Get your plan and price

    We reply within 24 hours with a day-by-day plan and a fixed price. Ask for as many changes as you like. You don’t pay anything yet.

  3. 3

    Pay a 10% deposit

    We send you an invoice. Your booking is confirmed once we receive the deposit, and we send you a written confirmation by email and WhatsApp.

  4. 4

    Pay the rest when you arrive

    The balance is paid on arrival, before your tour starts. You meet your guide and driver first.

Ways to pay

Card

Visa or Mastercard, through our secure payment page.

PayPal

Pay with your PayPal account. Covered by PayPal buyer protection.

Bank transfer

To our company bank account in Indonesia. Details are on your invoice.

Currency: all our prices are in US dollars (USD). Your invoice shows the total price, the deposit and the balance to pay on arrival.

Is my money safe?

We are a registered Indonesian travel company with offices in Surabaya and Bali. You only pay 10% before you travel.

  • Company: PT DMS Group
  • Written confirmation for every booking
  • Full refund if we have to cancel
Cancellation PolicyWhat happens if you or we cancel Park Rules & ClosuresVolcano and park status today

Still have a question?

Message us on WhatsApp. A real person from our Surabaya or Bali office will reply.

WhatsApp +62 853-8522-8240

Proceed Booking

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